Homeowner Solution Software

HomeDev Pro™ Customer Portal is a web-based, exclusive home owner solution to managing and tracking sales or service order requests.

Improve Communication. Optimize Customer Service.

HomeDev Pro™ Customer Portal provides home owners the ability to manage and track sales or service orders and submit new change order requests online. Home builders then track and respond to requests and/or set pricing, while providing the home owner the option to accept or reject the final changes. A Communication Log allows the builder to track decisions, providing optimal customer satisfaction.

Home owners may also use the Customer Portal to submit warranty requests. With the HomeDev Pro™ Warranty solution, builders are better able to track requests, set appointments and manage the entire customer service and warranty process. The Customer Portal also supports tracking communication with the home buyer, and enables uploading of attachments such as photos and scanned signed contracts for overall increased efficiency.

Benefits

• Improve customer satisfaction by offering a more timely response to sales and/or service requests with online management and tracking
• Keep homeowners engaged in the building process and improve communication with a calendar view of scheduled notifications and deadlines
• Manage and improve customer relationships using the Customer Portal - Communication Log